Client Perception on Quality Improvement in Health Care Services and Patient Satisfaction

Client satisfaction and quality of health care in rural Bangladesh.

OBJECTIVE To assess user expectations and degree of client satisfaction and quality of health care provided in rural Bangladesh. METHODS A total of 1913 persons chosen by systematic random sampling were successfully interviewed immediately after having received care in government health facilities. FINDINGS The most powerful predictor for client satisfaction with the government services was...

Patient satisfaction and health care quality

igh quality services have been shown to be directly linked to increased market share, profits and savings, and generally, service quality is also recognized as a corporate marketing and financial performance driver. Specifically, patients' quality perceptions have been shown to account for 17-27 per cent of variation in a hospital's financial measures such as earnings, net revenue and asset ret...

Patient Satisfaction With the Quality of Health Services Provided by Public Hospitals in Rasht, Iran

Quality of Services Provided in Physicians' Offices and its Effect on Patient Satisfaction

Background & Aims of the Study: The satisfaction of the patients referred to medical centers for the quality of services provided in these centers impacts on continuance of referring. The aim of this study is to evaluate the quality of services provided in these centers and its impacts on patients' satisfaction. In this study, the quality of services is studied from five aspects of confiden...

Patient satisfaction with pharmaceutical services in Brazilian primary health care

OBJECTIVE To evaluate patient satisfaction with pharmaceutical services in Brazilian primary health care. METHODS This is a cross-sectional, exploratory, and evaluative study on a representative sample from the five Brazilian geopolitical regions resulting from the Pesquisa Nacional sobre Acesso, Utilização e Promoção do Uso Racional de Medicamentos - Serviços, 2015 (PNAUM - National Survey o...